Safeguarding and Privacy Statement

All Directors, Associates or employees of Flourished Minds Ltd receive regular Safeguarding training and we have a clear safeguarding policy in place to protect the children we support

Everyone who works directly with children has an up to date DBS certificate.

All Flourished Minds' coaches are experienced, accredited coaches.

Privacy Policy

At Flourished Minds, we strive to protect your privacy and rights. This policy outlines the information we collect from you, how we use that information and your legal rights regarding that information.

The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the GDPR). This legislation has replaced the previous data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.

One of the rights is a right to be informed, which means give you information previously provided about how we use, share, and store your personal information.

Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by completing our ‘contact us’ forms on our site. This includes information provided at the time of requesting information or ordering our goods or services. We may also ask you for information when you provide feedback to us about our site.

If you contact us, we may keep a record of that correspondence.

What information do we collect and how do we use it?

When you choose to contact us through a contact form/web forms, we collect your name, email address, and telephone number. This information is used to contact you if we need to respond to your question.

Security of your personal data

Any personal information transmitted over the internet via our website is secured using SSL encrypted.

However, transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your personal data

We may use information held about you in the following ways;

• To ensure that content from our site is presented most effectively for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service to you.

Disclosure of your personal data

We will not share your information with any other organisation unless you have given us your expressed written consent to do so.

Who has access to my information?

The information you provide is controlled by Flourished Minds Ltd.

How do we protect your information?

We take all reasonable steps to ensure your personal information is stored safely on our servers. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.

Do we disclose your information to third parties?

We do not sell, trade or rent your personal information to third parties. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.

Your consent and rights

By using our website you consent to the collection and use of this information by Flourished Minds Ltd. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.

Please note the information you provide will not be transferred out of the UK. Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to:

karen@flourishedminds.co.uk

Flourished Minds Ltd, 3 Feast Field, Horsforth, Leeds, West Yorkshire, England, LS18 4TJ, United Kingdom